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877-482-7927

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China West Air Cancellation Policy, Refund Policy and Flight Change

China West Air

21F Block B Tianwangxing Bldg 76 Xingguang Ave Beibuxinqu, Chongqing, Chongqing, China, 401120

86-10-95373

https://www.westair.cn

IATA PN
ICAO CHB
CALL SIGN WEST CHINA

Founded - 2007

Key people -

China

China West Air Cancellation and Refund Policy Information

China West Air cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the China West Air flight.

If the China West Air cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an China West Air flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct China West Air Cancellation and refund department via dialing 86-10-95373.

China West Air Cancellation Policy

  • Passengers who have purchased a China West Air non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a China West Air refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a China West Air flight is canceled or significantly delayed, China West Air will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an China West Air policies on its website https://www.westair.cn or by contacting China West Air customer service team at 86-10-95373.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with China West Air and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require China West Air not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with China West Air and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

China West Air's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on China West Air and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact China West Air and submit a cancellation request.

China West Air's 24-Hour Cancellation Policy

  • China West Air's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, China West Air Airlines has introduced a 24-hour cancellation policy.
  • In accordance with China West Air 24-hour cancellation policy, passengers may cancel a flight booked on China West Air within 24 hours of purchase. China West Air will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your China West Air flight. China West Air reserves the right to change cancellations up to 24 hours at any time.

China West Air's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The China West Air Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from China West Air side. For you to contact China West Air official phone number 86-10-95373 directly.

Cancellation Fees

China West Air have also prescribed a cancellation fee for both domestic and international flights.

China West Air cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your China West Air flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a China West Air cancellation fee. You can also make a cancellation request after canceling your flight ticket.

China West Air Refund Policy

Below is the refund policy for China West Air :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under China West Air's refund policy.
      2. Tickets purchased on China West Air in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different China West Air cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting China West Air refund :

Now you can know how to get a refund on all the tickets. Below are the China West Air refund policy steps:

      • Go to the official China West Air website https://www.westair.cn.
      • Make sure you are signed in to your China West Air account.
      • Look for refund options.
      • China West Air Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any China West Air flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on China West Air?

If you have reserved a flight ticket with China West Air but due to some urgency, you need to cancel it. You can do a China West Air cancellation in two ways - online or by telephone.

China West Air refund and cancellation phone 86-10-95373.

Let's know all those steps:

Method #1: Canceling China West Air Flight within 24 Hours

Gather your China West Air flight details:

China West Air Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To China West Air Cancellation page:

China West Air Cancellation page

Find your China West Air trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With China West Air:

Make a Call With China West Air

Dial 86-10-95373 and cancel China West Air ticket over the phone

Send China West Air an email:

China West Air an email

You can request a full refund through email. Send an China West Air e-mail to Refunds.

Method #2: Changing China West Air Flight

Visit the China West Air website:

China West Air website

Go to https://www.westair.cn then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and China West Air flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the China West Air new flight details carefully.

Click the new flight:

China West Air new flight details

Click on the China West Air new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

China West Air new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

China West Air Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my China West Air flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable China West Air ticket.

If you’ve purchased a basic economy China West Air ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable China West Air ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future China West Air flight.

If you have a China West Air refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a China West Air flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their China West Air reservation without being charged a China West Air cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a China West Air non-refundable flight?

To cancel a China West Air non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a China West Air flight.

☞ Can I get China West Air compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the China West Air responsibility and either: the replacement flight delays your arrival by 2 or more hours. your China West Air flight was canceled less than 14 days before departure.

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