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China Postal Airlines Cancellation Policy 2023

Office 55, Purple 11-14 layers, Zengguang Road,, Beijing, china, 100037

+86 (0)10 6845 8899


Founded - 1996

Key people - Ma Junsheng


China Postal  Airlines

China Postal Airlines Cancellation Policy

China Postal Airlines has come up with its cancellation policy under which you can cancel your flight ticket within the first 24 hours of booking your flight and if you forget to cancel your ticket then you can cancel it till 1 hour before your China post flight departure but the airline will charge you a small cancellation fee for that. In this article, we have mentioned all the details about canceling a China post flight:

Things To Remember:

Here are some essential things to keep in mind regarding China post' cancellation policy:

  • Be sure to check the cancellation fees that the airline will charge when you book your flight.
  • If you cancel your flight and are eligible for a refund after the cancellation charges have been applied to it.
  • If you need to change your flight, you may be subject to fees as well. It's important to check your ticket for details on fees and restrictions before making any changes.
  • In certain circumstances, such as a medical emergency or military deployment, China Postal Airlines may waive cancellation fees or offer other accommodations. It's always best to contact the airline directly to discuss your options.

China Postal Airlines Cancellation Policy 24-Hours

China post 24-Hour Cancellations

The full refund is allotted if the ticket is canceled within 24 hours of purchase and the difference between departure and booking date is seven or more days

Under China Postal Airlines 24-hour cancellation policy, you are allowed to cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least 7 days later (i.e., after 168 hours). This policy applies to all types of fares. 

Passengers who cancel their flight within 7 days of travel or more than 24 hours after purchasing their ticket will be charged a fee. 

Important Note:

  • When you book tickets from the United States, a 24-hour policy may apply. The China post Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
  • This data is gathered from various sources cannot guarantee policy changes from China Postal Airlines side. For you to contact China post official phone number +86 (0)10 6845 8899 directly.

China Postal Airlines Cancellation Policy Due To Weather

If China Postal Airlines has canceled your flight either due to a technical issue or weather conditions the airline will contact you as soon as possible and will ask you whether you want the airline to book a new flight for you or you want a refund on your current flight. In most cases, China post will rebook you on the first available flight as soon as possible, but if there is no flight available the airline will try to make the passenger as comfortable as possible and arrange accommodation for you nearby the airport. It's important to check with China post to confirm their specific policies and procedures for weather-related cancellations, as they may vary depending on the circumstances. You can contact their customer service hotline or check their website for the most up-to-date information.

China Postal Airlines cancellation fee 

Every airline charges a particular amount when you cancel your flight based on what fare type you chose and at what time you decided to cancel your flight. Here is the detailed table on the cancellation charges of  China post:


Cancellation Time

Cancellation Fee

Within 24 hours of purchase (if purchased at least 7 days before departure)


60-+ days before departure


31 – 59 days before departure

USD 69

7 – 30 days before departure

USD 99

6 days-1 hour before departure

USD 119

Ways to Cancel a China Postal Airlines Flight

China Postal Airlines provides its client with an abundance of options through which they can cancel their flight. Here we have mentioned all the ways to cancel a China post flight:


Follow these steps to cancel your China Postal Airlines flight:

  • Log into your account on the China post website
  • Navigate to the "My Trips" section on the website.
  • Find the flight you want to cancel. 
  • Click on the "Cancel Flight" button and follow the prompts to complete the cancellation process.

Over the phone: 

You can also cancel your China Postal Airlines flight by calling their customer service hotline. Be sure to have your reservation number and any other relevant information on hand when you make the call.

At the Counter:

If you're near a China Postal Airlines airport ticket counter or kiosk, you can also cancel your flight in person. This can be a good option if you need to make last-minute changes to your travel plans.

China Postal Airlines Refund Policy

The airline has mentioned on its website that it does not offer refundable fares, as it helps keep its fares low for all passengers but still, the airline provides refunds based on when you cancel your ticket after charging the cancellation fee mentioned above. However, you will be entitled to a full refund if:

  • You cancel your flight at least 60 days prior to departure.
  • You cancel a flight within 24 hours as long as it departs at least 7 days later.
  • Your flight is canceled by the airline itself
  • If your flight is delayed by at least 2 hours.
  • Your flight is rescheduled and the new flight does not suit you.
  • You are forced to cancel your flight due to serious illness, death, jury duty, etc., provided you can produce satisfactory documentary evidence and the airline agrees.

How To Get China Postal Airlines Refund?

Here are the steps through which you can get a refund on your China Postal Airlines flight:

  • Go to the airline's official website
  • Select the “My Trips” option on the website.
  • On the next page, enter the required information like Last name and Confirmation code.
  • Click on “Continue” at the bottom of the page (you’ll be taken to the Reservation Summary page)
  • Select Cancel Reservation
  • Now, the page will show you the refund amount with the cancellation fees on the last page.

China Postal Airlines Contact Information:

China post air wants to make sure that its passengers are well tended to and all their queries get answered, that’s why it has launched different ways through which the passengers can contact the airline. Here are the ways through which you can contact China Postal Airlines:

  • Via Call: China Postal Airlines Cancellation Phone Number is +86 (0)10 6845 8899 (toll-free open 24/7)
  • Via Chatbot: The airline has a bot present on its website that tries to answer all your queries and help you with your problems.

How Do I Cancel My Flight on China Postal Airlines?

If you have reserved a flight ticket with China Postal Airlines but due to some urgency, you need to cancel it. You can do a China post air cancellation in two ways - online or by telephone.

China Postal Airlines refund and cancellation phone +86 (0)10 6845 8899.

Let's know all those steps:

Method #1: Canceling China Postal Airlines Flight within 24 Hours

Gather your China post flight details:

China Postal  Airlines Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To China post Cancellation page:

China Postal  Airlines Cancellation page

Find your China Postal Airlines trip by entering your personal, flight, and credit card details and clicking “Find My Trip” on the website

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With China post for refund:

Make a Call With China Postal  Airlines

Dial +86 (0)10 6845 8899 and cancel China Postal Airlines ticket over the phone

Send China post an email for cancellation:

China Postal  Airlines an email

You can request a full refund through email. Send an China Postal Airlines e-mail to Refunds.

Method #2: Changing China Postal Airlines Flight

Visit the China post website:

China Postal  Airlines website

Go to then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and China post flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the China Postal Airlines new flight details carefully.

Click the new flight:

China Postal  Airlines new flight details

Click on the China post new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

China Postal  Airlines new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

China Postal Airlines Cancellation and Reimbursement FAQ's

☞ Can I cancel a China Postal Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their China Postal Airlines reservation without being charged a China Postal Airlines cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ Can I get China Postal Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the China Postal Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your China Postal Airlines flight was canceled less than 14 days before departure.

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