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877-482-7927

Note: This not airlines official number. It may connect you with travel agency.

Chang An Airlines Cancellation Policy, Refund Policy and Flight Change

Chang An Airlines

Xi'an Xianyang International Airport 710200, Xi'an, Xi'an, China, 710090

86 29 9507 1199.

https://www.airchangan.com

IATA 9H
ICAO CGN
CALL SIGN CHANG AN

Founded - 1992

Key people -

China

Chang An Airlines Cancellation and Refund Policy Information

Chang An Airlines cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the Chang An Airlines flight.

If the Chang An Airlines cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an Chang An Airlines flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct Chang An Airlines Cancellation and refund department via dialing 86 29 9507 1199..

Chang An Airlines Cancellation Policy

  • Passengers who have purchased a Chang An Airlines non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a Chang An Airlines refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a Chang An Airlines flight is canceled or significantly delayed, Chang An Airlines will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an Chang An Airlines policies on its website https://www.airchangan.com or by contacting Chang An Airlines customer service team at 86 29 9507 1199..

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with Chang An Airlines and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require Chang An Airlines not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with Chang An Airlines and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

Chang An Airlines's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on Chang An Airlines and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact Chang An Airlines and submit a cancellation request.

Chang An Airlines's 24-Hour Cancellation Policy

  • Chang An Airlines's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, Chang An Airlines Airlines has introduced a 24-hour cancellation policy.
  • In accordance with Chang An Airlines 24-hour cancellation policy, passengers may cancel a flight booked on Chang An Airlines within 24 hours of purchase. Chang An Airlines will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your Chang An Airlines flight. Chang An Airlines reserves the right to change cancellations up to 24 hours at any time.

Chang An Airlines's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The Chang An Airlines Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Chang An Airlines side. For you to contact Chang An Airlines official phone number 86 29 9507 1199. directly.

Cancellation Fees

Chang An Airlines have also prescribed a cancellation fee for both domestic and international flights.

Chang An Airlines cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your Chang An Airlines flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Chang An Airlines cancellation fee. You can also make a cancellation request after canceling your flight ticket.

Chang An Airlines Refund Policy

Below is the refund policy for Chang An Airlines :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under Chang An Airlines's refund policy.
      2. Tickets purchased on Chang An Airlines in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different Chang An Airlines cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting Chang An Airlines refund :

Now you can know how to get a refund on all the tickets. Below are the Chang An Airlines refund policy steps:

      • Go to the official Chang An Airlines website https://www.airchangan.com.
      • Make sure you are signed in to your Chang An Airlines account.
      • Look for refund options.
      • Chang An Airlines Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any Chang An Airlines flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on Chang An Airlines?

If you have reserved a flight ticket with Chang An Airlines but due to some urgency, you need to cancel it. You can do a Chang An Airlines cancellation in two ways - online or by telephone.

Chang An Airlines refund and cancellation phone 86 29 9507 1199..

Let's know all those steps:

Method #1: Canceling Chang An Airlines Flight within 24 Hours

Gather your Chang An Airlines flight details:

Chang An Airlines Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Chang An Airlines Cancellation page:

Chang An Airlines Cancellation page

Find your Chang An Airlines trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Chang An Airlines:

Make a Call With Chang An Airlines

Dial 86 29 9507 1199. and cancel Chang An Airlines ticket over the phone

Send Chang An Airlines an email:

Chang An Airlines an email

You can request a full refund through email. Send an Chang An Airlines e-mail to Refunds.

Method #2: Changing Chang An Airlines Flight

Visit the Chang An Airlines website:

Chang An Airlines website

Go to https://www.airchangan.com then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Chang An Airlines flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Chang An Airlines new flight details carefully.

Click the new flight:

Chang An Airlines new flight details

Click on the Chang An Airlines new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Chang An Airlines new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

Chang An Airlines Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my Chang An Airlines flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Chang An Airlines ticket.

If you’ve purchased a basic economy Chang An Airlines ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Chang An Airlines ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Chang An Airlines flight.

If you have a Chang An Airlines refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a Chang An Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Chang An Airlines reservation without being charged a Chang An Airlines cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a Chang An Airlines non-refundable flight?

To cancel a Chang An Airlines non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Chang An Airlines flight.

☞ Can I get Chang An Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Chang An Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Chang An Airlines flight was canceled less than 14 days before departure.

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