Capital Airlines Cancellation and Reimbursement

Step-by-step guide of Capital Airlines Cancellation and Reimbursement Cancellation and Reimbursement process. Any Capital Airlines Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.

Capital Airlines

Capital Airlines building, NO.3, North Cargo Road, Beijing Capital International Airport, Shunyi District, Beijing, China, 100621

Phone : +86 10 95 375

Website :

Capital Airlines



Key people



Capital Airlines

Know about Cancellation Policy

Capital Airlines is a major carrier airline of the China that engaged to serve an extensive range of domestic as well as international flights.

If you are willing to cancel your Capital Airlines flight then before proceeding it is recommended to get information about Capital Airlines cancellation policy.

Cancellation 24 hours

Paying attention to the needs and situations of the passengers, Capital Airlines introduces 24 hours cancellation policy. Capital Airlines provides more flexibility and benefits for the passengers while managing their booking.

As per Capital Airlines 24-hour Cancellation policy, passengers can cancel a flight booked on Capital Airlines within 24 hours of the purchase. Capital Airlines will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Capital Airlines flight.

If the passengers cancel a Capital Airlines flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Capital Airlines ask to pay the penalty that will totally depend upon the fare rule of the Capital Airlines.

Cancellation Policy

Capital Airlines gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Capital Airlines official site The refund is provided only for the eligible Capital Airlines flight tickets that are canceled within the active span of time. Capital Airlines does not provide a refund after the expiry period of the ticket. The Capital Airlines refund request may take time to be processed and can be granted within 7 to 10 working days. If Capital Airlines flights are canceled due to any unavoidable reasons from the Capital Airlines' end then it provides compensation to the passengers to book the next subsequent Capital Airlines flight. Thus, you can easily cancel your flight and get a refund on Capital Airlines.

Cancellation Fees

Capital Airlines have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Capital Airlines flight cancellation fee for international flights, then go through the below instructions:

Capital Airlines cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Capital Airlines flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Capital Airlines cancellation fee. You can also make a cancellation request after canceling your flight ticket.

For further information about the Capital Airlines cancellation policy, you can contact Capital Airlines cancellation number +86 10 95 375 who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +86 10 95 375.

Sometimes plans change and you are forced to cancel a Capital Airlines flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Capital Airlines flight, you know the process can be both expensive and complicated.

If you happened to book your flight with Capital Airlines and need to cancel, you’re in the right place! You can find all the information you need to navigate the Capital Airlines cancellation policy and determine what policies apply to your situation.


How Do I Cancel My Flight on Capital Airlines?


If you have reserved a flight ticket with Capital Airlines, but due to some urgency, you need to cancel it. You can make Capital Airlines cancellations in two ways - Online or Telephone. You need your flight confirmation number ready to enter or provide to the aviation executive to begin the cancellation process. Once the Capital Airlines cancellations process finishes up, you will be informed about the refund options that you can opt for.


Method #1: Online Capital Airlines Cancellations


Step #1: Run any web browser on your computer. Visit the Capital Airlines homepage Hit on the ‘Log In’ or ‘Sign In’ button at the top right corner of the web page. Enter your Capital Airlines login credentials. Hit on the yellow ‘Log In’ button.


  • If you forget your Capital Airlines login credentials, hit on the ‘Need help logging in?’ link at the bottom right.
  • If you are a frequent Capital Airlines flyer, you may try the tiny box saying ‘Remember Me?’ after you mention your Capital Airlines login credentials. That way, you don’t have to put stress on your brain to memorize your username and password.


Step #2: If you don’t have a Capital Airlines account, you can skip the logging in process. Visit the Capital Airlines cancellations web page. Enter the correct confirmation number, your name. Now, hit on the ‘Continue’ button. As per theCapital Airlines cancellation policy, you must enter the exact name of the person who originally booked the air ticket.


Step #3: Hit on the ‘Flight | Hotel | Car’ tab present at the top of the homepage. It will redirect you to many options and links. Hit on the ‘Manage Capital Airlines Reservations’ link, which is found in the ‘Flight’ header.


Step #4: Hit on the ‘Capital Airlines Cancel Reservation’ link. After that, click on the ‘Manage Reservations.’ You prompted a new page, which provides you with some different options. Hit on the ‘Capital Airlines Cancel Reservation’ button.


Step #5: 3 boxes will pop up on your desktop’s screen, asking for a confirmation number, first name, and last name. After that, hit on the ‘Continue’ button.

  • You have to enter the original name that you used during Capital Airlines flight ticket reservations.
  • If you don’t know your flight ticket confirmation number, check your booked ticket history in your Capital Airlines account.
  • You can also find the air ticket confirmation number in your registered email that you mentioned while booking the flight ticket.


Step #6: Review your Capital Airlines flight details. If you booked a round trip, you have to cancel the entire trip. You are not permitted to withdraw just one segment of the journey. Unfortunately, if you reserved a one-way air ticket, then it’s not a problem.


Step #7: To check the refund status, visit ‘Travel Funds.’ It will assist you whether or not the ticket amount you paid is refundable. If it says ‘Refundable,’ you can then check the box next to ‘Request a refund.’ If it says ‘Non-refundable,’ you will not get any amount back.


Step #8: At the bottom of the Capital Airlines cancellation web page, you will see ‘Cancel My Reservation?’ option. Hit on the ‘Yes, Cancel’ button to cancel your Capital Airlines ticket reservation.


Method #2: Cancel Your Flight via A Call


Step #1: Dial Capital Airlines’ Reservations Department +86 10 95 375 toll- free number. If you have any specific query or question related to your flight ticket reservation’s fare, refunds, or Capital Airlines online air ticket cancellation, contact Capital Airlines via phone.


Step #2: Tell the aviation executive that you want to cancel your Capital Airlines tickets.


Step #3: Check your air ticket refund options.


Method #3: Cancel Your Flight Tickets at Airport


Step #1: First of all, you need to go to the airport where you have decided to board the flight.


Step #2: After that, you need to visit Capital Airlines ATO (Airport Ticket Office).


Step #3: You can talk face to face with the Capital Airlines executive and ask him or her to cancel your flight tickets. The refund will be credited back to the same debit card or credit card via which you had made the payment.

Capital Airlines Cancellation and Reimbursement FAQ's

1. What happens if I cancel my Capital Airlines flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Capital Airlines ticket.

If you’ve purchased a basic economy Capital Airlines ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

If you have a non-refundable Capital Airlines ticket you will be required to pay near about $200 for domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Capital Airlines flight.

If you have a Capital Airlines refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Capital Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Capital Airlines reservation without being charged a Capital Airlines cancellation fee, regardless of fare selected.

3. Can I get Capital Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Capital Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Capital Airlines flight was canceled less than 14 days before departure.

4. How do I know if my Capital Airlines flight is refundable?

To check if a Capital Airlines ticket is refundable, go to Capital Airlines's website and enter the ticket or document number and the Capital Airlines will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Capital Airlines flight.