Aeromexico Flight Change Policy
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Aeromexico Flight Change Policy

What is the Aeromexico Flight Change Policy

Posted on June 08, 2023 by Admin

Aeromexico Flight Change Policy

Aeromexico Airlines Flight Change Policy 2023

modify your reservation option of aeromexico airline

If you have booked a flight with Aeromexico Airlines for 2023 and find yourself in a situation where you need to make changes to your travel plans, it's essential to understand their flight change policy. This article aims to provide you with a comprehensive overview of the Aeromexico Airlines Flight Change Policy, covering reasons to change, the process of making changes, the step-by-step guide, fee charges, name change policy, tips for smooth flight changes, and additional information about the policy.

1. Reasons to Change Your Flight

Unexpected events can arise, altering your travel plans. Some common reasons to change your Aeromexico flight or included in Aeromexico Airlines Flight Change Policy include:

  • Change in Itinerary: If you need to modify your travel dates or destination.

  • Personal Emergencies: Family emergencies or personal circumstances may require adjustments to your flight.

  • Travel Restrictions: Changes in travel restrictions or visa issues may necessitate a different itinerary.

  • Flight Delays or Cancellations: If your flight is delayed or canceled, Aeromexico may offer alternative options.

  • Flight Upgrades: You might decide to upgrade your ticket class or add additional services.

2. How to Change Your Aeromexico Flight?

Changing your Aeromexico flight is a straightforward process. Here's how you can do it:

  • Online: Visit the Aeromexico website and log in to your account to access the "Manage Booking" section. Follow the instructions to request a flight change online.

  • Phone: Contact Aeromexico's customer service by phone and speak to a representative who will guide you through the process and assist with the flight change.

  • Airport: If you prefer, you can visit the nearest Aeromexico airport ticket counter and make the change in person.

3. Steps to Change Your Aermexico Flight Online: 

Follow these simple steps to change your Aeromexico flight:

Aeromexico Airlines Modify Reservation Option

  1. Visit the Aeromexico Website: Open a web browser and go to the official Aeromexico website at https://www.aeromexico.com.

  2. Log In to Your Account: If you have an existing Aeromexico account, log in using your credentials (email and password). If you don't have an account, you may need to create one.

  3. Access Your Booking: Once logged in, look for the "Manage your booking" or "My Trips" section. Click on it to access your current flight reservation.

  4. Retrieve Your Booking: Enter your booking reference (reservation code) and the last name of the primary passenger. Click on the "Search" or "Retrieve Booking" button.

  5. View Your Reservation: Your booked flight(s) will be displayed. Choose the specific flight you want to change.

  6. Select Change Flight: Look for an option like "Change Flight" or "Modify Booking" next to the flight you want to change. Click on it.

  7. Choose New Flight Options: Browse available flights for your desired new travel dates, times, and route. Select the flight that best suits your preferences.

  8. Review and Confirm Changes: Review the new flight details, including any change fees, fare differences, or additional charges. Make sure you understand and agree to the terms.

  9. Payment: If there are any additional costs, provide the necessary payment information to cover the change fees, fare differences, or other charges.

  10. Receive Confirmation: After completing the payment, you should receive a confirmation email with the updated flight itinerary and payment receipt. The email will serve as proof of your flight change.

  11. Check New Itinerary: Log back into your Aeromexico account or access your booking to confirm that the changes have been successfully processed.

  12. Keep Documentation: Keep a copy of the confirmation email and any payment receipts for your records.

4. Steps to Change Your Aeromexico Flight Offline:

To change your Aeromexico flight offline, follow these steps:

  1. Gather Booking Details: Collect your booking reference (reservation code) and have the details of your current flight reservation handy, including the flight number, departure city, and destination.

  2. Contact Aeromexico Customer Service:

    • Phone: Locate the customer service phone number for Aeromexico. You can usually find this on their official website. Call the customer service line.
    • Visit Ticketing Office: Alternatively, you can visit a local Aeromexico ticketing office or go to an airport counter in person.
  3. Provide Booking Information:

    • Phone: Inform the customer service representative that you want to change your flight. Provide your booking details, including the booking reference and current flight information.
    • In-Person: Present your booking reference and explain your request to the airline staff at the ticketing office or airport counter.
  4. Specify Changes:

    • Clearly state the changes you want to make to your flight, such as new travel dates, times, or routes.
  5. Check Availability:

    • The customer service representative or airline staff will check the availability of the new flight options based on your requested changes.
  6. Discuss Fees and Charges:

    • Inquire about any change fees, fare differences, or additional charges that may apply due to the requested changes.
  7. Confirm Changes and Payment:

    • If you agree to the changes and associated fees, confirm the modifications with the customer service representative.
    • Make any necessary payments for change fees, fare differences, or other charges.
  8. Receive Updated Itinerary:

    • The customer service representative or airline staff will provide you with an updated flight itinerary reflecting your requested changes.
  9. Review and Confirm:

    • Carefully review the new itinerary to ensure all details are accurate, including the flight times, dates, and route.
  10. Keep Documentation:

    • Keep a copy of the updated flight confirmation, payment receipts, and any other documentation provided by the customer service representative or airline staff.
  11. Check Email: After the changes are processed, be sure to check your email for any confirmation or updated e-ticket that Aeromexico may send you.

5. Aeromexico Fee Charges in $

Here is an overview of the typical fee charges for flight changes with Aeromexico Airlines:

Change Type

Fee Charge ($) - Economy Class

Fee Charge ($) - Business/First Class

Change Fees

Varies based on ticket type

Varies based on ticket type

Fare Differences

Applicable if new fare is higher

Applicable if new fare is higher

Cancellation Fees

Varies based on ticket type

Varies based on ticket type

6. Aeromexico Name Change Policy

Aeromexico Airlines typically does not allow name changes or transfers of tickets to other passengers. It's essential to book your flight with the correct passenger names to avoid any issues later.

  • You can change your name on your Aeromexico ticket for free if you are changing your name due to a marriage or divorce. You will need to provide a legal document that proves the name change, such as a marriage certificate or a divorce decree.
  • You can also change your name on your Aeromexico ticket for free if you are making a minor correction to your name, such as changing a typo or adding a middle name.
  • If you are changing your name for any other reason, you will be charged a name change fee of USD 400. You will also be required to pay any applicable fare difference.
  • You can change your name up to 24 hours before the scheduled departure time.
  • You can change your name online, by phone, or at the airport.
  • If you are making changes online or by phone, you will need your Aeromexico reservation number and the last four digits of your credit card.
  • If you are making changes at the airport, you will need to visit the Aeromexico ticket counter.

7. Tips to Ensure Smooth Flight Changes

Here are some tips to make your flight change experience hassle-free:

  • Plan Ahead: If you foresee possible changes in your travel plans, consider booking flexible tickets or purchasing flight change insurance.

  • Stay Informed: Keep yourself updated with the latest flight schedules and any changes in Aeromexico's policies.

  • Be Patient and Polite: During peak travel periods, flight change requests may take longer to process. Stay patient and maintain a polite tone when dealing with customer service.

When it comes to air travel, unexpected changes in plans can sometimes be unavoidable. That's why it's crucial to understand the flight change policies of airlines like Aeromexico. As a major airline, Aeromexico offers passengers the flexibility to modify their flights when necessary. In this article, we will delve into Aeromexico's flight change policy, providing you with all the information you need to navigate the process smoothly.

8. Aeromexico Ticket Alteration Process

Changing or modifying your Aeromexico reservation is a straightforward process. To initiate a flight change, you can either contact Aeromexico's customer service or utilise the airline's online platform. By providing the necessary information, such as your booking reference number and personal details, you can easily request a flight change.

9. Aeromexico Flight Change Fees and Penalties

It's important to note that flight changes with Aeromexico may incur fees and penalties. The specific amount depends on various factors, including the fare type, destination, and time of the change. To avoid any surprises, it's advisable to review the applicable fees and penalties before making any modifications to your reservation.

Fare type Change fee
Basic No fee
Classic Up to USD 400
AM+ Up to USD 400
Comfort Up to USD 400
Flexible No fee
Premier No fee

10. Terms and Conditions of Flight Changes

Like any airline, Aeromexico has specific terms and conditions regarding flight changes. It's essential to familiarise yourself with these guidelines to avoid any misunderstandings or unexpected issues. The terms and conditions may include restrictions on change eligibility, time limits for making changes, and any applicable fees or penalties such as:

  1. Change Fees: Changes to flight reservations may be subject to change fees. The amount of the fee can vary depending on factors such as the fare type, route, and timing of the change.

  2. Fare Difference: If the new flight you choose has a higher fare than your original booking, you may need to pay the fare difference. Conversely, if the new fare is lower, you may not receive a refund for the difference.

  3. Availability: Changes to flights are subject to seat availability on the desired new flight.

  4. Advance Notice: Depending on the fare type, you may need to make changes a certain number of days before the original departure date. Changes made closer to the departure date might have different restrictions or higher fees.

  5. Same Fare Class: In some cases, you may be required to change to a flight within the same fare class as your original booking.

  6. Route Restrictions: Certain fare types may have specific route restrictions, and changing your flight to a different destination might not be allowed or may incur additional charges.

  7. Combining Fares: If you purchased a ticket with multiple fare components, changing one segment could impact the overall fare calculation.

  8. Non-Refundable Tickets: Some fare types are non-refundable, meaning you may not be eligible for a refund even if you change your flight.

  9. Third-Party Bookings: If you booked your flight through a third-party website or travel agency, you might need to go through them to make changes, subject to their own policies.

  10. Promotional Fares: Special promotional fares may have more restrictive change policies or may not allow changes at all.

  11. Cancellation Options: In some cases, you might have the option to cancel your flight and receive a credit for future travel instead of changing the flight.

  12. Refunds: The possibility of receiving a refund for a changed flight can depend on the fare type and the airline's specific policies.

11. Exceptions and Eligibility for Flight Changes

Aeromexico Airlines flight change policy may have exceptions and specific eligibility criteria. Some fare types may allow more flexibility in changing flights, while others may have more restrictions. It's crucial to review your fare rules to determine your eligibility and any potential limitations.

  1. Fare Type: Passengers with flexible or refundable fare types are often more eligible for flight changes. These fare types typically come with more lenient change and cancellation policies.

  2. Non-Refundable Fares: Passengers with non-refundable or restricted fares might still be eligible for flight changes, but they could be subject to change fees, fare differences, and other charges.

  3. Advance Notice: Some fare types may require changes to be made a certain number of days before the original departure date. Changes made closer to the departure date might have different eligibility criteria and restrictions.

  4. Same Fare Class: Certain fare types may allow changes only within the same fare class or cabin as the original booking.

  5. Route Restrictions: Eligibility for flight changes might depend on the specific routes and destinations involved. Some fare types may have route restrictions.

  6. Booking Channel: Passengers who booked directly through the Aeromexico website or customer service may have more flexibility in terms of eligibility for flight changes.

  7. Loyalty Status: Passengers with elite status in Aeromexico's frequent flyer program or those who are members of loyalty programs might have enhanced eligibility for flight changes, including waived or reduced fees.

  8. Promotional Fares: Special promotional fares may have specific eligibility criteria for flight changes, which could be more restrictive.

12. Flexibility in Flight Changes

Aeromexico offers flexibility in changing flights, allowing passengers to adjust their travel plans with ease. However, it's essential to familiarise yourself with the terms and conditions of your ticket to understand the extent of flexibility available. Certain fare types may provide more freedom in making changes, while others may have more restrictions.

13. Flight Rescheduling and Itinerary Modification

If you need to reschedule your flight or modify your itinerary, Aeromexico provides options to accommodate your needs. You can change your travel dates or even alter your destination, depending on the fare rules and availability. Keep in mind that changes are subject to availability and may incur additional charges.

Rescheduling Your Aeromexico Flight: Step-by-Step Guide

Login option on aeromexico website

Step 1: Gather Necessary Details Collect your booking reference (reservation code) and ensure you have the current flight details readily available.

Step 2: Access the Aeromexico Website Open your web browser and navigate to the official Aeromexico website at https://www.aeromexico.com.

Step 3: Log In or Create an Account Log in to your existing Aeromexico account using your email and password. If you don't have an account, create one on the website.

Step 4: Navigate to Your Booking After logging in, locate the "Manage your booking" or "My Trips" section on the website.

Step 5: Retrieve Your Reservation Enter your booking reference and the last name of the main passenger to retrieve your reservation. Click on the "Search" or "Retrieve Booking" button.

Step 6: View Your Flights The booked flights associated with your reservation will be displayed. Choose the specific flight you wish to reschedule.

Step 7: Select Rescheduling Option Click on the "Reschedule Flight" or "Change Date" option next to the flight you intend to reschedule.

Step 8: Choose New Travel Dates Browse through the available flights for your desired new travel dates. Select the flight that aligns with your preferences.

Step 9: Review and Confirm Changes Thoroughly review the updated flight details, including any applicable change fees or fare differences. Ensure you understand and agree to the terms before proceeding.

Step 10: Make Payment If there are any additional costs involved, provide the necessary payment information to cover change fees, fare differences, or any other charges.

Step 11: Receive Confirmation Following the completion of payment, an email confirmation will be sent to you. This email will include the updated flight itinerary and payment receipt.

Step 12: Verify Updated Itinerary Log back into your Aeromexico account or access your booking to confirm that the changes have been successfully processed.

Step 13: Retain Documentation Keep a copy of the confirmation email and any payment receipts for your records.

14. Flight Cancellation and Rebooking

In some cases, cancelling your flight and rebooking a new one may be the best option. Aeromexico has a flight cancellation policy that allows passengers to cancel their flights and explore alternative options. Depending on the fare rules and the timing of your cancellation, you may be eligible for a refund or a travel credit for future use.