Austral Airlines Cancellation and Reimbursement

Step-by-step guide of Austral Airlines Cancellation and Reimbursement Cancellation and Reimbursement process. Any Austral Airlines Cancellation and Reimbursement ticket can be canceled within 24 hours for a full refund.

Austral Airlines

Bouchard 547, Piso 9, Buenos Aires, Buenos Aires, Argentina, 1106

Phone : +54 11 4130 3000

Website :

Austral Airlines
IATA AU
ICAO AUT
CallSign AUSTRAL

Founded

1957

Key people

Country

Argentina

Austral Airlines

Know about Cancellation Policy

Austral Airlines is a major carrier airline of the Argentina that engaged to serve an extensive range of domestic as well as international flights.

If you are willing to cancel your Austral Airlines flight then before proceeding it is recommended to get information about Austral Airlines cancellation policy.

Cancellation 24 hours

Paying attention to the needs and situations of the passengers, Austral Airlines introduces 24 hours cancellation policy. Austral Airlines provides more flexibility and benefits for the passengers while managing their booking.

As per Austral Airlines 24-hour Cancellation policy, passengers can cancel a flight booked on Austral Airlines within 24 hours of the purchase. Austral Airlines will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Austral Airlines flight.

If the passengers cancel a Austral Airlines flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Austral Airlines ask to pay the penalty that will totally depend upon the fare rule of the Austral Airlines.

Cancellation Policy

Austral Airlines gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Austral Airlines official site http://www.austral.com.ar/. The refund is provided only for the eligible Austral Airlines flight tickets that are canceled within the active span of time. Austral Airlines does not provide a refund after the expiry period of the ticket. The Austral Airlines refund request may take time to be processed and can be granted within 7 to 10 working days. If Austral Airlines flights are canceled due to any unavoidable reasons from the Austral Airlines' end then it provides compensation to the passengers to book the next subsequent Austral Airlines flight. Thus, you can easily cancel your flight and get a refund on Austral Airlines.

Cancellation Fees

Austral Airlines have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Austral Airlines flight cancellation fee for international flights, then go through the below instructions:

Austral Airlines cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Austral Airlines flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Austral Airlines cancellation fee. You can also make a cancellation request after canceling your flight ticket.

For further information about the Austral Airlines cancellation policy, you can contact Austral Airlines cancellation number +54 11 4130 3000 who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +54 11 4130 3000.

Sometimes plans change and you are forced to cancel a Austral Airlines flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Austral Airlines flight, you know the process can be both expensive and complicated.

If you happened to book your flight with Austral Airlines and need to cancel, you’re in the right place! You can find all the information you need to navigate the Austral Airlines cancellation policy and determine what policies apply to your situation.

 

How Do I Cancel My Flight on Austral Airlines?

 

If you have reserved a flight ticket with Austral Airlines, but due to some urgency, you need to cancel it. You can make Austral Airlines cancellations in two ways - Online or Telephone. You need your flight confirmation number ready to enter or provide to the aviation executive to begin the cancellation process. Once the Austral Airlines cancellations process finishes up, you will be informed about the refund options that you can opt for.

 

Method #1: Online Austral Airlines Cancellations

editor-insert-image

Step #1: Run any web browser on your computer. Visit the Austral Airlines homepage http://www.austral.com.ar/. Hit on the ‘Log In’ or ‘Sign In’ button at the top right corner of the web page. Enter your Austral Airlines login credentials. Hit on the yellow ‘Log In’ button.

editor-insert-image

  • If you forget your Austral Airlines login credentials, hit on the ‘Need help logging in?’ link at the bottom right.
  • If you are a frequent Austral Airlines flyer, you may try the tiny box saying ‘Remember Me?’ after you mention your Austral Airlines login credentials. That way, you don’t have to put stress on your brain to memorize your username and password.

 

Step #2: If you don’t have a Austral Airlines account, you can skip the logging in process. Visit the Austral Airlines cancellations web page. Enter the correct confirmation number, your name. Now, hit on the ‘Continue’ button. As per theAustral Airlines cancellation policy, you must enter the exact name of the person who originally booked the air ticket.

editor-insert-image

Step #3: Hit on the ‘Flight | Hotel | Car’ tab present at the top of the homepage. It will redirect you to many options and links. Hit on the ‘Manage Austral Airlines Reservations’ link http://www.austral.com.ar/, which is found in the ‘Flight’ header.

 

Step #4: Hit on the ‘Austral Airlines Cancel Reservation’ link. After that, click on the ‘Manage Reservations.’ You prompted a new page, which provides you with some different options. Hit on the ‘Austral Airlines Cancel Reservation’ button.

 

Step #5: 3 boxes will pop up on your desktop’s screen, asking for a confirmation number, first name, and last name. After that, hit on the ‘Continue’ button.

  • You have to enter the original name that you used during Austral Airlines flight ticket reservations.
  • If you don’t know your flight ticket confirmation number, check your booked ticket history in your Austral Airlines account.
  • You can also find the air ticket confirmation number in your registered email that you mentioned while booking the flight ticket.

 

Step #6: Review your Austral Airlines flight details. If you booked a round trip, you have to cancel the entire trip. You are not permitted to withdraw just one segment of the journey. Unfortunately, if you reserved a one-way air ticket, then it’s not a problem.

 

Step #7: To check the refund status, visit ‘Travel Funds.’ It will assist you whether or not the ticket amount you paid is refundable. If it says ‘Refundable,’ you can then check the box next to ‘Request a refund.’ If it says ‘Non-refundable,’ you will not get any amount back.

 

Step #8: At the bottom of the Austral Airlines cancellation web page, you will see ‘Cancel My Reservation?’ option. Hit on the ‘Yes, Cancel’ button to cancel your Austral Airlines ticket reservation.

 

Method #2: Cancel Your Flight via A Call

editor-insert-image

Step #1: Dial Austral Airlines’ Reservations Department +54 11 4130 3000 toll- free number. If you have any specific query or question related to your flight ticket reservation’s fare, refunds, or Austral Airlines online air ticket cancellation, contact Austral Airlines via phone.

editor-insert-image

Step #2: Tell the aviation executive that you want to cancel your Austral Airlines tickets.

editor-insert-image

Step #3: Check your air ticket refund options.

editor-insert-image

Method #3: Cancel Your Flight Tickets at Airport

 

Step #1: First of all, you need to go to the airport where you have decided to board the flight.

 

Step #2: After that, you need to visit Austral Airlines ATO (Airport Ticket Office).

 

Step #3: You can talk face to face with the Austral Airlines executive and ask him or her to cancel your flight tickets. The refund will be credited back to the same debit card or credit card via which you had made the payment.

Austral Airlines Cancellation and Reimbursement FAQ's


1. What happens if I cancel my Austral Airlines flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Austral Airlines ticket.

If you’ve purchased a basic economy Austral Airlines ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

If you have a non-refundable Austral Airlines ticket you will be required to pay near about $200 for domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Austral Airlines flight.

If you have a Austral Airlines refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

2. Can I cancel a Austral Airlines flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Austral Airlines reservation without being charged a Austral Airlines cancellation fee, regardless of fare selected.

3. Can I get Austral Airlines compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Austral Airlines responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Austral Airlines flight was canceled less than 14 days before departure.

4. How do I know if my Austral Airlines flight is refundable?

To check if a Austral Airlines ticket is refundable, go to Austral Airlines's website http://www.austral.com.ar/ and enter the ticket or document number and the Austral Airlines will display refund eligibility and information. Even if the ticket is not refundable, a traveler could cancel his or her itinerary and apply the value to a future Austral Airlines flight.