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877-482-7927

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Air Namibia Cancellation Policy, Refund Policy and Flight Change

Air Namibia

PO Box 731, Trans Namib Building, Bahnhofstreet, Windhoek, Namibia, 9000

+264 61 299 61 11

https://airnamibia.com/

IATA SW
ICAO NMB
CALL SIGN NAMIBIA

Founded - 1948

Key people - Xavier Masule

Namibia

Air Namibia

Air Namibia Cancellation and Refund Policy Information

Air Namibia cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the Air Namibia flight.

If the Air Namibia cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an Air Namibia flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct Air Namibia Cancellation and refund department via dialing +264 61 299 61 11.

Air Namibia Cancellation Policy

  • Passengers who have purchased a Air Namibia non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a Air Namibia refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a Air Namibia flight is canceled or significantly delayed, Air Namibia will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an Air Namibia policies on its website https://airnamibia.com/ or by contacting Air Namibia customer service team at +264 61 299 61 11.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with Air Namibia and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require Air Namibia not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with Air Namibia and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

Air Namibia's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on Air Namibia and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact Air Namibia and submit a cancellation request.

Air Namibia's 24-Hour Cancellation Policy

  • Air Namibia's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, Air Namibia Airlines has introduced a 24-hour cancellation policy.
  • In accordance with Air Namibia 24-hour cancellation policy, passengers may cancel a flight booked on Air Namibia within 24 hours of purchase. Air Namibia will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your Air Namibia flight. Air Namibia reserves the right to change cancellations up to 24 hours at any time.

Air Namibia's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The Air Namibia Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Air Namibia side. For you to contact Air Namibia official phone number +264 61 299 61 11 directly.

Cancellation Fees

Air Namibia have also prescribed a cancellation fee for both domestic and international flights.

Air Namibia cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your Air Namibia flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Air Namibia cancellation fee. You can also make a cancellation request after canceling your flight ticket.

Air Namibia Refund Policy

Below is the refund policy for Air Namibia :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under Air Namibia's refund policy.
      2. Tickets purchased on Air Namibia in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different Air Namibia cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting Air Namibia refund :

Now you can know how to get a refund on all the tickets. Below are the Air Namibia refund policy steps:

      • Go to the official Air Namibia website https://airnamibia.com/.
      • Make sure you are signed in to your Air Namibia account.
      • Look for refund options.
      • Air Namibia Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any Air Namibia flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on Air Namibia?

If you have reserved a flight ticket with Air Namibia but due to some urgency, you need to cancel it. You can do a Air Namibia cancellation in two ways - online or by telephone.

Air Namibia refund and cancellation phone +264 61 299 61 11.

Let's know all those steps:

Method #1: Canceling Air Namibia Flight within 24 Hours

Gather your Air Namibia flight details:

Air Namibia Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Air Namibia Cancellation page:

Air Namibia Cancellation page

Find your Air Namibia trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Air Namibia:

Make a Call With Air Namibia

Dial +264 61 299 61 11 and cancel Air Namibia ticket over the phone

Send Air Namibia an email:

Air Namibia an email

You can request a full refund through email. Send an Air Namibia e-mail to Refunds.

Method #2: Changing Air Namibia Flight

Visit the Air Namibia website:

Air Namibia website

Go to https://airnamibia.com/ then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Air Namibia flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Air Namibia new flight details carefully.

Click the new flight:

Air Namibia new flight details

Click on the Air Namibia new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Air Namibia new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

Air Namibia Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my Air Namibia flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Air Namibia ticket.

If you’ve purchased a basic economy Air Namibia ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Air Namibia ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Air Namibia flight.

If you have a Air Namibia refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a Air Namibia flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Air Namibia reservation without being charged a Air Namibia cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a Air Namibia non-refundable flight?

To cancel a Air Namibia non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Air Namibia flight.

☞ Can I get Air Namibia compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Air Namibia responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Air Namibia flight was canceled less than 14 days before departure.

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