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877-482-7927

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Air Jet Cancellation Policy, Refund Policy and Flight Change

Air Jet

Siroya Centre, Sahar Airport Road, Andheri (East), MUMBAI Mumbai City MH ..., Jakarta, Jakarta, Indonesia, 10220

21 5086 2099

https://www.superairjet.com/en

IATA 7A
ICAO SJV
CALL SIGN PROSPER

Founded - 2021

Key people - Ari Azhari

Indonesia

Air Jet Cancellation and Refund Policy Information

Air Jet cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the Air Jet flight.

If the Air Jet cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an Air Jet flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct Air Jet Cancellation and refund department via dialing 21 5086 2099.

Air Jet Cancellation Policy

  • Passengers who have purchased a Air Jet non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a Air Jet refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a Air Jet flight is canceled or significantly delayed, Air Jet will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an Air Jet policies on its website https://www.superairjet.com/en or by contacting Air Jet customer service team at 21 5086 2099.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with Air Jet and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require Air Jet not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with Air Jet and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

Air Jet's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on Air Jet and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact Air Jet and submit a cancellation request.

Air Jet's 24-Hour Cancellation Policy

  • Air Jet's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, Air Jet Airlines has introduced a 24-hour cancellation policy.
  • In accordance with Air Jet 24-hour cancellation policy, passengers may cancel a flight booked on Air Jet within 24 hours of purchase. Air Jet will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your Air Jet flight. Air Jet reserves the right to change cancellations up to 24 hours at any time.

Air Jet's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The Air Jet Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Air Jet side. For you to contact Air Jet official phone number 21 5086 2099 directly.

Cancellation Fees

Air Jet have also prescribed a cancellation fee for both domestic and international flights.

Air Jet cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your Air Jet flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Air Jet cancellation fee. You can also make a cancellation request after canceling your flight ticket.

Air Jet Refund Policy

Below is the refund policy for Air Jet :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under Air Jet's refund policy.
      2. Tickets purchased on Air Jet in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different Air Jet cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting Air Jet refund :

Now you can know how to get a refund on all the tickets. Below are the Air Jet refund policy steps:

      • Go to the official Air Jet website https://www.superairjet.com/en.
      • Make sure you are signed in to your Air Jet account.
      • Look for refund options.
      • Air Jet Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any Air Jet flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on Air Jet?

If you have reserved a flight ticket with Air Jet but due to some urgency, you need to cancel it. You can do a Air Jet cancellation in two ways - online or by telephone.

Air Jet refund and cancellation phone 21 5086 2099.

Let's know all those steps:

Method #1: Canceling Air Jet Flight within 24 Hours

Gather your Air Jet flight details:

Air Jet Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Air Jet Cancellation page:

Air Jet Cancellation page

Find your Air Jet trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Air Jet:

Make a Call With Air Jet

Dial 21 5086 2099 and cancel Air Jet ticket over the phone

Send Air Jet an email:

Air Jet an email

You can request a full refund through email. Send an Air Jet e-mail to Refunds.

Method #2: Changing Air Jet Flight

Visit the Air Jet website:

Air Jet website

Go to https://www.superairjet.com/en then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Air Jet flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Air Jet new flight details carefully.

Click the new flight:

Air Jet new flight details

Click on the Air Jet new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Air Jet new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

Air Jet Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my Air Jet flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Air Jet ticket.

If you’ve purchased a basic economy Air Jet ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Air Jet ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Air Jet flight.

If you have a Air Jet refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a Air Jet flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Air Jet reservation without being charged a Air Jet cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a Air Jet non-refundable flight?

To cancel a Air Jet non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Air Jet flight.

☞ Can I get Air Jet compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Air Jet responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Air Jet flight was canceled less than 14 days before departure.

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