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Air France Cancellation Policy 2023

45 Rue de Paris, Roissy CDG Cedex, Roissy-en-france, Paris, France, 95747

1 (800) 237-2747


Founded - 1933

Key people - Anne Rigail


Air France

Air France airways are considered simpler, according to their cancellation and refund policy. In the below content, we are given a detailed description regarding the refund and collection of the Air France flights. The detailed steps and procedures are written well so that for every individual to get the information.

In the following, we explain how Air France airlines provide a traveler with the option to cancel their air ticket and receive a refund. Moreover, Whenever a passenger books his flight with Air France, till what time he can cancel his flight. What is the Air France Airlines cancellation policy?

A traveler may cancel a flight booked on Air France within 24 hours after purchase, according to Air France flight cancellation policy and how much they get a refund in how many days all the details are written well below.

Air France Airlines Cancellation & Refund Policy

Canceling flights is done by all travelers regularly because nothing can be predictable in advance and more than 30 percent of flights get canceled by most travelers in emergencies. Therefore, to get a refund for the booked ticket is the basic right of the traveler and to do that they have to read out the Air France airlines flight cancellation Policy and refund policy. In the below steps, everything is mentioned maximum so that travelers can get the benefits from this and know the basic things in advance.

Air France Cancellation Policy

The Air France airlines flight cancellation policy is quite simple.

  1. If a traveler wants to cancel their flight, then they can do this 24 hours before the departure of the flight, but in this scenario make sure that you bought the ticket from the airline.
  2. If the traveler cancels the flight 24 hours before the flight take-off time, then there is no cancellation fee for that. But if the cancellation is done after 24 hours, then they have to pay the cancellation fee.
  3. In the case of reservation, a traveler can cancel their flights 7 days before the date of departure of the flight.
  4. In the case of cancellation where the travelers do it a few minutes before the departure of the flight, then they are liable to pay the cancellation fee. Moreover, the cancellation fee depends upon the type of air ticket.

Air France Cancellations Policy for Refundable Tickets

  • In case of the domestic flight, Air France airways, allows travelers to cancel their flights 2 hours prior to the departure of the flight.
  • In the case of an international flight, the travelers have to cancel the flight 4 hours prior to the departure of the flight.
  • The flexible Air France airlines flight cancellation policy only applies to all refundable tickets.
  •  In any circumstance, the traveler will not get the cancellation fee waiver.

Air France Cancellations Policy for Non-Refundable Tickets

  1. In the case of a non-refundable ticket, the cancellation is applicable on the unused portion of the ticket.
  2. A full refund of the ticket is offered to the immediate relation of the traveler. In the case of a refund, a traveler is dead and a major injury happened to the traveler.
  3. In case of the cancellation of the ticket, a traveler can get only, a voucher, and this voucher apply to the next ticket purchase. This voucher is non-refundable. Additionally, the validation of the voucher is up to one year.
  4. If the traveler cancels the ticket after the predefined time, then the cancellation fee is applicable and the voucher value gets minus the cancellation fee.
  5. While making the payment of the voucher for the new ticket, if the fare is more than the voucher value then the traveler has to pay the remaining amount.

Air France Cancellations Policy for Basic Economy Tickets

The Air France air ticket in the basic economy class is non-refundable. In any case, except for the death of a traveler, allowing them to get a refund. The basic economy class is not even eligible for the changes but gets the compensation during the term of the voucher, but the cancellation must be done within 24 hours of the booking. If the traveler cancels the flight after 24 hours, then there are cancellation charges of between USD 100 and USD 400.

  • Air France airways offer to make changes on or before the defined time without any extra fee with the business class tickets only.

  • All the business tickets are fully refundable.

Air France Cancellations Policy for the airlines itself

  • If Air France airlines cancel or delayed the flight due to any natural cause or any airline’s fault, then a traveler can request compensation as per the type of ticket and mother factors.
  • If the flight is delayed more than 3 hours, then the flight is canceled by the airline.
  • Airlines have to offer new flights to all their passengers.

Air France Refund Policy

Air France refund policy is applicable when a traveler submits all the legal documents regarding ticket verification. A refund is applicable on the ticket which is unused either fully or partially.

  1. An Air France ticket is purchased within 24 hours or one week before the departure of the flight, then the traveler can get a full refund.
  2. For the economy class, there is no refund, but 24-hour cancellation is allowed.
  3. The refund can be completed in terms of cash or travel credit and proceed to the original payment method.
  4. The time duration of the full refund can be 7 to 10 days generally, it can maximum of up to 15 to 20 days.

How to cancel air France flight online

To cancel the flight travelers have to perform a few steps. Generally, a traveler can request the Air France flight cancellation of their flight via the web or call.

Cancel an Air France Flight Online

  • Directly go to the official airline's website.
  • Select the option “My reservation”.
  • In the “Manage your booking” tab, enter the ticket details and then select the search tab.
  • Select the next option” Cancel/ change your flight”.
  • The next page shows the “flight refund cancellation”
  • Click on the “confirm my cancellation.
  • After all the steps you get the confirmation email regarding the cancellation of the ticket.

Over the phone

This facility is mostly used by travelers who don’t know to do Air France airlines online cancellation.

  • Directly dial the “Air France airlines cancellation” toll-free number.
  • Give the details of the ticket over the call to the agent.
  • After the air france flight ticket cancellation confirmation is given by the agent then you get the confirmation email with all the refund and voucher details.

At the Airport

This facility is available to travelers who make last-minute cancellations.

  1. To proceed with the cancellation at the airport you have to be 3 hours earlier from the flight departure internationally else 2 hours for the domestic flight.
  2. Go to the airport ticket counter and ask the agent to cancel the ticket.
  3. Provide the mandatory details. Then they confirm the cancellation of the ticket.
  4. A refund related to the canceled ticket will be added to the source of the payment.

Initiate Refund Request Due to Air France Flight Cancellation

  • Immediately the airlines offer another flight to all their trailers.
  • It takes 7-10 days, usually for the refund completion.
  • If the refund request is many in number, then it takes much more time than usual time.

Air France Airlines Flight Cancellation and refund fees

Cancellation fee
  • As per the changes, a traveler made to their ticket or cancels their flight on or before the time the charges is applicable.
  • If the traveler makes the change on the day of flight departure at the airport, online, or via mobile then there are €15 fee is applicable.
  • If the traveler requests a refund then there is €20 fee is charged.
The compensation offered by Air France airways

The price range can vary from 250-600, which depends upon the distance of the source and destination location, halt time and whether the passenger gets another flight option for the same destination.

The compensation offered by Air France airways if the flight is delayed
  • If the distance between the source and destination is less than 1500 km then the airways offer 250 dollars as compensation.
  • If the distance goes beyond 1500 to 3500 then the compensation is 400 dollars and if the distance is beyond 3500 then 60 dollar compensation is offered to the travelers.

Air France Cancellation and Reimbursement FAQ's

☞ Is it possible to cancel the Air France ticket without any cost?

The cancellation of a flight ticket is possible without any penalty if the traveler cancels the flight within the first 24 hours of ticket reservation.

☞ When the traveler can get a full refund for the cancellation of the ticket?

It usually takes 7–10 working days for the refund, and that depends upon the kind of cancellation as well. To check the status of the refund, you have to go to the official website of Air France and select the refund menu to view the status of the refund. In the refund section, you will find the unique URL. This URL is helpful whenever you want to check the status of your refund.

☞ If the Air France flight gets delayed, then in that situation can I get compensation?

Obviously yes. If Air France Airlines delayed their flight, then all passengers are liable for the maximum compensation for their wasted time. Whenever this situation happens, you can directly contact the customer service executive to get the full details of the compensation. If the delay is more than 3 hours, then you can get the meals and drinks as well.

☞ In what way I can get compensation if Air France cancels the flight?

You can get compensation if Air France itself cancels the flight for any reason. For this, you can contact the customer service department of the airline by phone or by a physical visit to submit the claim. If the flight is canceled, then you get the full refund, and if the flight is canceled in between specific halts, then you can claim the compensation concerning an unused part of the ticket only if you don’t want to continue your travel.

☞ Is there any provision offer from Air France to get a refund if the flight is cancelled?

It depends upon the location from where the travelers bought the ticket. Then after that, various refund policies are applicable as per the territory. All types of refunds are eligible for all types of trips and service classes.

☞ What are the services offered by Air France if they cancel the flight?

Air France offers a “right to care” standard to every passenger on the flight. This includes the:

  • Drinks
  • Airlines offer the chance to make a call or be in touch with their close ones.
  • Transportation facility to and from the airport to the hotel.
  • Accommodation

☞ A domestic flight can be cancelled?

Same to international flights, a domestic flight can be cancelled 24 hours before the flight departure, and then you are eligible for a refund. Refund depends upon the cancellation policy which is associated with the specific type of ticket. Always keep in mind that the cancellation policy can be changed at any time without any prior notice.

☞ What are the steps to cancel the flight online?

Below are the steps which must be followed to cancel the flight:

  • Go to the official website, i.e. and then select the manage booking option.
  • In the next step, you have to enter the six-digit booking reference number and your name.
  • The full details of the booking are retrieved, then after that select the segment, to which you want to cancel.
  • The reimbursement is subject to the fare conditions as well as the penalty of the airlines.

☞ What charges are applicable as a cancellation policy by Air France airlines?

If the cancellation is done after 24 hours then the amount of 100-500 $ is applicable. The cancellation fees are between 100–400 $ and are applicable if the flight is cancelled less than 24 hours before the departure.

☞ Is this possible to cancel the flight after the booking with Air France?

Flight cancellation can be done at any time, but with the variation in the time like how early or late you cancel the flight can impose penalty charges accordingly. Additionally, if you bought a ticket that is not fully refundable, then you may not get the full refund. The airlines may apply cancellation fees as per the situation.

☞ What happened if the non-refundable ticket is cancelled by you?

The non-refundable ticket refers that this particular ticket does not apply to the full refund. These tickets are generally basic economy class. If you cancel these tickets then the airlines offer the voucher instead of the cash.

☞ If you badly need to cancel your Air France air ticket, then what to do?

Depending on the type of ticket, Air France airlines apply the cancellation fee, if the airline itself cancel the flight for example, due to weather condition, any major fault during the time of departure etc. then you can get a full refund. Moreover, there is a provision to cancel the flight before 24 hours of the departure of the flight, then it is advisable to cancel the air ticket before 24 hours.

☞ What is the cancellation policy for the USA by Air France airlines?

Same as other countries, Air France airways allow for the cancellation of an air ticket within 24 hours of the purchase of the ticket, if the cancellation is done after the desired time then there will be a penalty. A traveler is not liable to pay the penalty if:

  • If the flight of the passenger starts from USA and lands in the USA.
  • A traveler cancels the ticket 7 days before the departure of the ticket.
  • The traveler bought the ticket directly from Air France.
  • The ticket is purchased from the USA.

☞ Can I cancel a Air France flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Air France reservation without being charged a Air France cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ Can I get Air France compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Air France responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Air France flight was canceled less than 14 days before departure.

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