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Air City Cancellation Policy 2023

Air City Cancellation Policy

Air City has come up with its cancellation policy under which you can cancel your flight ticket within the first 24 hours of booking your flight and if you forget to cancel your ticket then you can cancel it till 1 hour before your Cityways flight departure but the airline will charge you a small cancellation fee for that. In this article, we have mentioned all the details about canceling a Cityways flight:

Things To Remember:

Here are some essential things to keep in mind regarding Cityways' cancellation policy:

Air City Cancellation Policy 24-Hours

Cityways 24-Hour Cancellations

The full refund is allotted if the ticket is canceled within 24 hours of purchase and the difference between departure and booking date is seven or more days

Under Air City 24-hour cancellation policy, you are allowed to cancel any flight within 24 hours of booking and receive a full refund if the flight departs at least 7 days later (i.e., after 168 hours). This policy applies to all types of fares. 

Passengers who cancel their flight within 7 days of travel or more than 24 hours after purchasing their ticket will be charged a fee. 

Important Note:

Air City Cancellation Policy Due To Weather

If Air City has canceled your flight either due to a technical issue or weather conditions the airline will contact you as soon as possible and will ask you whether you want the airline to book a new flight for you or you want a refund on your current flight. In most cases, Cityways will rebook you on the first available flight as soon as possible, but if there is no flight available the airline will try to make the passenger as comfortable as possible and arrange accommodation for you nearby the airport. It's important to check with Cityways to confirm their specific policies and procedures for weather-related cancellations, as they may vary depending on the circumstances. You can contact their customer service hotline or check their website for the most up-to-date information.

Air City cancellation fee 

Every airline charges a particular amount when you cancel your flight based on what fare type you chose and at what time you decided to cancel your flight. Here is the detailed table on the cancellation charges of  Cityways:

 

Cancellation Time

Cancellation Fee

Within 24 hours of purchase (if purchased at least 7 days before departure)

USD 0

60-+ days before departure

USD 0

31 – 59 days before departure

USD 69

7 – 30 days before departure

USD 99

6 days-1 hour before departure

USD 119

Ways to Cancel a Air City Flight

Air City provides its client with an abundance of options through which they can cancel their flight. Here we have mentioned all the ways to cancel a Cityways flight:

Online: 

Follow these steps to cancel your Air City flight:

Over the phone: 

You can also cancel your Air City flight by calling their customer service hotline. Be sure to have your reservation number and any other relevant information on hand when you make the call.

At the Counter:

If you're near a Air City airport ticket counter or kiosk, you can also cancel your flight in person. This can be a good option if you need to make last-minute changes to your travel plans.

Air City Refund Policy

The airline has mentioned on its website that it does not offer refundable fares, as it helps keep its fares low for all passengers but still, the airline provides refunds based on when you cancel your ticket after charging the cancellation fee mentioned above. However, you will be entitled to a full refund if:

How To Get Air City Refund?

Here are the steps through which you can get a refund on your Air City flight:

Air City Contact Information:

Cityways air wants to make sure that its passengers are well tended to and all their queries get answered, that’s why it has launched different ways through which the passengers can contact the airline. Here are the ways through which you can contact Air City:

How Do I Cancel My Flight on Air City?

If you have reserved a flight ticket with Air City but due to some urgency, you need to cancel it. You can do a Cityways air cancellation in two ways - online or by telephone.

Air City refund and cancellation phone .

Let's know all those steps:

Method #1: Canceling Air City Flight within 24 Hours

Gather your Cityways flight details:

Air City Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Cityways Cancellation page:

Air City Cancellation page

Find your Air City trip by entering your personal, flight, and credit card details and clicking “Find My Trip” on the website https://en.wikipedia.org/.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Cityways for refund:

Make a Call With Air City

Dial and cancel Air City ticket over the phone

Send Cityways an email for cancellation:

Air City an email

You can request a full refund through email. Send an Air City e-mail to Refunds.

Method #2: Changing Air City Flight

Visit the Cityways website:

Air City website

Go to https://en.wikipedia.org/ then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Cityways flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Air City new flight details carefully.

Click the new flight:

Air City new flight details

Click on the Cityways new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Air City new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

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Air City Cancellation and Reimbursement FAQ's


☞ Can I cancel a Air City flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Air City reservation without being charged a Air City cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ Can I get Air City compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Air City responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Air City flight was canceled less than 14 days before departure.

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