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877-482-7927

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Air Cargo Germany Cancellation Policy, Refund Policy and Flight Change

Air Cargo Germany

Cargo City South Bldg 537 F, 5th Floor Franfurt Am Main, D-60549 Germany ..., Frankfurt, Frankfurt, Frankfurt, 60549

1806 747 100

https://www.acg.aero

IATA 6U
ICAO ACX
CALL SIGN LOADMASTER

Founded - 2008

Key people - Michael Schaecher

Frankfurt

Air Cargo Germany Cancellation and Refund Policy Information

Air Cargo Germany cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the Air Cargo Germany flight.

If the Air Cargo Germany cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an Air Cargo Germany flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct Air Cargo Germany Cancellation and refund department via dialing 1806 747 100.

Air Cargo Germany Cancellation Policy

  • Passengers who have purchased a Air Cargo Germany non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a Air Cargo Germany refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a Air Cargo Germany flight is canceled or significantly delayed, Air Cargo Germany will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an Air Cargo Germany policies on its website https://www.acg.aero or by contacting Air Cargo Germany customer service team at 1806 747 100.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with Air Cargo Germany and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require Air Cargo Germany not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with Air Cargo Germany and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

Air Cargo Germany's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on Air Cargo Germany and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact Air Cargo Germany and submit a cancellation request.

Air Cargo Germany's 24-Hour Cancellation Policy

  • Air Cargo Germany's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, Air Cargo Germany Airlines has introduced a 24-hour cancellation policy.
  • In accordance with Air Cargo Germany 24-hour cancellation policy, passengers may cancel a flight booked on Air Cargo Germany within 24 hours of purchase. Air Cargo Germany will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your Air Cargo Germany flight. Air Cargo Germany reserves the right to change cancellations up to 24 hours at any time.

Air Cargo Germany's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The Air Cargo Germany Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Air Cargo Germany side. For you to contact Air Cargo Germany official phone number 1806 747 100 directly.

Cancellation Fees

Air Cargo Germany have also prescribed a cancellation fee for both domestic and international flights.

Air Cargo Germany cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your Air Cargo Germany flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Air Cargo Germany cancellation fee. You can also make a cancellation request after canceling your flight ticket.

Air Cargo Germany Refund Policy

Below is the refund policy for Air Cargo Germany :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under Air Cargo Germany's refund policy.
      2. Tickets purchased on Air Cargo Germany in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different Air Cargo Germany cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting Air Cargo Germany refund :

Now you can know how to get a refund on all the tickets. Below are the Air Cargo Germany refund policy steps:

      • Go to the official Air Cargo Germany website https://www.acg.aero.
      • Make sure you are signed in to your Air Cargo Germany account.
      • Look for refund options.
      • Air Cargo Germany Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any Air Cargo Germany flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on Air Cargo Germany?

If you have reserved a flight ticket with Air Cargo Germany but due to some urgency, you need to cancel it. You can do a Air Cargo Germany cancellation in two ways - online or by telephone.

Air Cargo Germany refund and cancellation phone 1806 747 100.

Let's know all those steps:

Method #1: Canceling Air Cargo Germany Flight within 24 Hours

Gather your Air Cargo Germany flight details:

Air Cargo Germany Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Air Cargo Germany Cancellation page:

Air Cargo Germany Cancellation page

Find your Air Cargo Germany trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Air Cargo Germany:

Make a Call With Air Cargo Germany

Dial 1806 747 100 and cancel Air Cargo Germany ticket over the phone

Send Air Cargo Germany an email:

Air Cargo Germany an email

You can request a full refund through email. Send an Air Cargo Germany e-mail to Refunds.

Method #2: Changing Air Cargo Germany Flight

Visit the Air Cargo Germany website:

Air Cargo Germany website

Go to https://www.acg.aero then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Air Cargo Germany flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Air Cargo Germany new flight details carefully.

Click the new flight:

Air Cargo Germany new flight details

Click on the Air Cargo Germany new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Air Cargo Germany new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

Air Cargo Germany Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my Air Cargo Germany flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Air Cargo Germany ticket.

If you’ve purchased a basic economy Air Cargo Germany ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Air Cargo Germany ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Air Cargo Germany flight.

If you have a Air Cargo Germany refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a Air Cargo Germany flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Air Cargo Germany reservation without being charged a Air Cargo Germany cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a Air Cargo Germany non-refundable flight?

To cancel a Air Cargo Germany non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Air Cargo Germany flight.

☞ Can I get Air Cargo Germany compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Air Cargo Germany responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Air Cargo Germany flight was canceled less than 14 days before departure.

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