☞ How long does Air Canada take to process a refund?
Air Canada takes around 20 days to process a refund.
Note: This not airlines official number. It may connect you with travel agency.
Air Canada Centre, PO Box 14000, Station Airport, Dorval, Quebec, Canada, H4Y 1H4
+1 888 247 22 62
Founded - 1937
Key people - Vagn Sørensen
Canada
An Air Canada Cancellation policy allows you to cancel your flight or apply if the airline must cancel the flight due to an emergency. Every airline has different Cancellation and refund policies and so does Air Canada. The Air Canada Cancellation Policy and refund policy has been developed thinking in mind that every one of us can have emergencies that are out of our control, thus, Air Canada allows their passengers to cancel their flight for no fee within 24 hours of the booking of their flight and levy a Cancelation fee on canceling their flight after 24 hours of the flight’s booking.
Air Canada cancellation policy is a mixture of different policies under which the airline allows its passengers to cancel their flights. Mostly, it depends on the fare type you have chosen and after how many hours or days of booking the flight, you have planned to cancel the flight. Here is detailed information on all the Air Canada Cancellation Policy 2023.
A 24-hour Cancelation policy is the policy under which the airline allows its passengers to cancel their flight within the first 24 hours of booking their flight for free. Air Canada 24 hours Cancellation policy does the same. Its 24-hour Cancelation policy allows its passengers to cancel their ticket within the first 24 hours of booking and the airline will provide you with a full refund of the value of the ticket or the airline will simply cancel the transaction.
The airline has a 24-hour Cancelation policy, but if you forget to cancel your flight within the first 24 hours of booking your flight ticket, you can also cancel your flight later but the refund amount will be based on where you are flying to, what type of fare you chose, and whether that fare type was refundable or non-refundable.
Refundable Fares: If you have purchased a refundable ticket, you can cancel your flight at any time before departure and receive a full refund of the ticket cost. The refund will generally be issued to the original form of payment.
Non-Refundable Fares: If you have purchased a non-refundable ticket, you can still cancel your flight, but you might not receive a cash refund. Instead, the value of your ticket will be retained as an Air Canada Travel Voucher or a credit that can be used toward the purchase of a future Air Canada flight. Keep in mind that some change or cancellation fees may apply, and the remaining value of the voucher or credit will depend on the fare rules and any associated charges.
Basic Economy Fares and Other Restricted Fares: Certain fare types, such as Basic Economy, may have more stringent cancellation rules. These fares may be non-changeable and non-refundable, meaning that if you cancel, you may not receive any voucher, credit, or refund.
Life is uncertain for everybody even airline authorities and as much as they try to make our lives simpler and our travel smoother, there are cases when things are out of their control and the airline has to cancel or delay your flight, the airline Air Canada has a Cancelation policy in place for these scenarios, i.e. Air Canada Itself Cancelation policy under which if your flight is canceled or delayed due to the airline's fault, the airline will provide you either with a full refund or they will put you on a different flight. Also, the airline will provide you with compensation on the basis of how many hours your flight was delayed.
Compensation policy is the policy under which the airline provides you with compensation for either canceling or delaying your flight for causes that weren’t under their control. The airline cancellation compensation policy offers its passengers the option to ask for compensation from the airline if their flight was delayed for more than 3 hours or canceled due to some issues within Air Canada’s control. The cases under which Air Canada won’t issue compensation are as follows:
The compensation amount for Air Canada Airlines is calculated based on the hours your flight was delayed Here is the list of the compensation amount Air Canada will pay its passengers:
Delayed Hours |
Compensation Amount |
3 to 6 hours |
400 CAD/ $299.87 |
6 to 9 hours |
700 CAD/ $524.77 |
More than 9 hours |
1000 CAD/ $749.66 |
Collecting your compensation is pretty easy, you can do it by going to the airline's website and filling few columns. You can collect your compensation by filling out the required information. After submitting the form, the agent from Air Canada will contact you as soon as possible.
The airline provides you with the option of canceling your flight within the first 24 hours of booking the flight free but if you couldn’t cancel your flight within the first 24 hours, the airline provides you with the option of canceling your flight for a fee depending on what class and the fare type you chose to travel with. The cancelation fee is only levied on flights traveling to international flights. Here is the detailed information on the charges the airline levies on its passengers on their ticket cancelation:
Fare type |
Cancelation fee |
Basic |
Non-refundable |
Standard |
Non-refundable |
Flex |
$200 |
Comfort |
Fully-refundable |
Latitude |
Fully-refundable |
Lowest Premium Economy |
$200 |
Flexible-Premium Economy |
Fully-refundable |
Lowest Business Class |
$200 |
Flexible Business Class |
Fully-refundable |
Canceling a flight is a tough decision and with so many rules and regulations, it makes it a lot more complicated but all the airlines are trying to make the process less complicated. Thus, the airline provides you with different options through which you can cancel your flight, you can either choose to do it online by either going to their website or downloading their app or you can do it offline by contacting customer care or going to the airport. Here is a detailed explanation of all the methods through which you can cancel your flight:
Canceling a flight is never easy but to make it easy and convenient the airline has come up with its online flight Cancelation service where you can go to its website and cancel your flights. Here is how you can do your Air Canada flight Cancellation:
The mobile cancelation method is simple yet convenient and you can cancel your flight on your mobile from anywhere in the world. Here is how you can cancel your flight through your mobile:
You can cancel your flight by calling the airline's customer care number at 000 800 040 1885 and asking the agent on the line to help with your ticket cancelation. The agent on the line will answer all your questions about its cancelation and refund policy.
You can also cancel your flight at the airport just by going to the airline's counter at the airport and asking the agent at the counter to cancel your flight. The agent will ask you some questions like your last name and your booking reservation number and will cancel your flight and answer all your questions about the refund policy.
When canceling the flight the most essential part to consider is the refund. Refund policy depends majorly on two things, first which destination are you traveling to, and second, what fare type are you planning to travel to. Applying for a refund is an easy and convenient process. You can apply for a refund by filling out a form on Air Canada's official website. Here you can find detailed information about what type of tickets provide you with a refund here.
If you are planning to travel from an Air Canada flight within Canada and you have to cancel your flight, then the refund policy for different fare types is as follows:
Fare type |
Refund availability |
Basic |
Non-refundable |
Standard |
Non-refundable |
Flex |
Non-refundable |
Comfort |
Refundable |
Latitude |
Refundable |
Lowest Premium Economy |
Non-refundable |
Flexible Premium Economy |
Refundable |
Lowest Business Class |
Non-refundable |
Flexible Business Class |
Refundable |
If you are planning to travel from Air Canada flight to the U.S, then the refund policy for different fare types is as follows:
Fare type |
Refund availability |
Basic |
Non-refundable |
Standard |
Non-refundable |
Flex |
Non-refundable |
Comfort |
Refundable |
Latitude |
Refundable |
Lowest Premium Economy |
Non-refundable |
Flexible-Premium Economy |
Refundable |
Lowest Business Class |
Non-refundable |
Flexible Business Class |
Refundable |
If you were planning to travel from Air Canada flight to international destinations, then the refund policy for different fare types is as follows:
Fare type |
Refund availability |
Basic |
Non-refundable |
Standard |
Non-refundable |
Flex |
Cancelation fees |
Comfort |
Non-refundable |
Latitude |
Non-refundable |
Lowest Premium Economy |
Cancelation fees |
Flexible-Premium Economy |
Refundable |
Lowest Business Class |
Cancelation fees |
Flexible Business Class |
Refundable |
Sunny destinations are destinations like Mexico, Central America, and the Caribbean island. If you were planning to travel from an Air Canada flight to a sun destination, then the refund policy for different fare types is as follows:
Fare type |
Refund availability |
Basic |
Non-refundable |
Standard |
Non-refundable |
Flex |
Non-refundable |
Comfort |
Refundable |
Latitude |
Refundable |
Lowest Business Class |
Non-refundable |
Flexible Business Class |
Refundable |
Note: The Air Canada Rouge Cancellation policy is the same as the Air Canada Cancellation Policy.