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877-482-7927

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Air Botswana Cancellation Policy, Refund Policy and Flight Change

Air Botswana

Head Office Building, Sir Seretse Khama Airport, PO Box 92,, Gaborone, Botswana, 12345

+267 36 88 400

https://airbotswana.com/

IATA BP
ICAO BOT
CALL SIGN BOTSWANA

Founded - 1972

Key people - Agnes Khunwana

Botswana

Air Botswana

Air Botswana Cancellation and Refund Policy Information

Air Botswana cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the Air Botswana flight.

If the Air Botswana cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an Air Botswana flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct Air Botswana Cancellation and refund department via dialing +267 36 88 400.

Air Botswana Cancellation Policy

  • Passengers who have purchased a Air Botswana non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a Air Botswana refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a Air Botswana flight is canceled or significantly delayed, Air Botswana will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an Air Botswana policies on its website https://airbotswana.com/ or by contacting Air Botswana customer service team at +267 36 88 400.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with Air Botswana and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require Air Botswana not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with Air Botswana and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

Air Botswana's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on Air Botswana and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact Air Botswana and submit a cancellation request.

Air Botswana's 24-Hour Cancellation Policy

  • Air Botswana's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, Air Botswana Airlines has introduced a 24-hour cancellation policy.
  • In accordance with Air Botswana 24-hour cancellation policy, passengers may cancel a flight booked on Air Botswana within 24 hours of purchase. Air Botswana will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your Air Botswana flight. Air Botswana reserves the right to change cancellations up to 24 hours at any time.

Air Botswana's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The Air Botswana Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources Airlinesmap.com cannot guarantee policy changes from Air Botswana side. For you to contact Air Botswana official phone number +267 36 88 400 directly.

Cancellation Fees

Air Botswana have also prescribed a cancellation fee for both domestic and international flights.

Air Botswana cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your Air Botswana flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Air Botswana cancellation fee. You can also make a cancellation request after canceling your flight ticket.

Air Botswana Refund Policy

Below is the refund policy for Air Botswana :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under Air Botswana's refund policy.
      2. Tickets purchased on Air Botswana in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different Air Botswana cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting Air Botswana refund :

Now you can know how to get a refund on all the tickets. Below are the Air Botswana refund policy steps:

      • Go to the official Air Botswana website https://airbotswana.com/.
      • Make sure you are signed in to your Air Botswana account.
      • Look for refund options.
      • Air Botswana Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any Air Botswana flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on Air Botswana?

If you have reserved a flight ticket with Air Botswana but due to some urgency, you need to cancel it. You can do a Air Botswana cancellation in two ways - online or by telephone.

Air Botswana refund and cancellation phone +267 36 88 400.

Let's know all those steps:

Method #1: Canceling Air Botswana Flight within 24 Hours

Gather your Air Botswana flight details:

Air Botswana Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To Air Botswana Cancellation page:

Air Botswana Cancellation page

Find your Air Botswana trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With Air Botswana:

Make a Call With Air Botswana

Dial +267 36 88 400 and cancel Air Botswana ticket over the phone

Send Air Botswana an email:

Air Botswana an email

You can request a full refund through email. Send an Air Botswana e-mail to Refunds.

Method #2: Changing Air Botswana Flight

Visit the Air Botswana website:

Air Botswana website

Go to https://airbotswana.com/ then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and Air Botswana flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the Air Botswana new flight details carefully.

Click the new flight:

Air Botswana new flight details

Click on the Air Botswana new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

Air Botswana new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets

 

Air Botswana Cancellation and Reimbursement FAQ's


☞ What happens if I cancel my Air Botswana flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable Air Botswana ticket.

If you’ve purchased a basic economy Air Botswana ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable Air Botswana ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future Air Botswana flight.

If you have a Air Botswana refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a Air Botswana flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their Air Botswana reservation without being charged a Air Botswana cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 

 

☞ What happens if you cancel a Air Botswana non-refundable flight?

To cancel a Air Botswana non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a Air Botswana flight.

☞ Can I get Air Botswana compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the Air Botswana responsibility and either: the replacement flight delays your arrival by 2 or more hours. your Air Botswana flight was canceled less than 14 days before departure.

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