Know about Cancellation Policy
Air Austral is a major carrier airline of the Reunion that engaged to serve an extensive range of domestic as well as international flights.
If you are willing to cancel your Air Austral flight then before proceeding it is recommended to get information about Air Austral cancellation policy.
Cancellation 24 hours
Paying attention to the needs and situations of the passengers, Air Austral introduces 24 hours cancellation policy. Air Austral provides more flexibility and benefits for the passengers while managing their booking.
As per Air Austral 24-hour Cancellation policy, passengers can cancel a flight booked on Air Austral within 24 hours of the purchase. Air Austral will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Air Austral flight.
If the passengers cancel a Air Austral flight a few hours before the departure of the flight and the flight was booked not more than a week before then the Air Austral ask to pay the penalty that will totally depend upon the fare rule of the Air Austral.
Air Austral gives the facility to cancel flight online without any hassles. Also, passengers can make a request for the refund online by filling the refund request form at Air Austral official site www.air-austral.com. The refund is provided only for the eligible Air Austral flight tickets that are canceled within the active span of time. Air Austral does not provide a refund after the expiry period of the ticket. The Air Austral refund request may take time to be processed and can be granted within 7 to 10 working days. If Air Austral flights are canceled due to any unavoidable reasons from the Air Austral' end then it provides compensation to the passengers to book the next subsequent Air Austral flight. Thus, you can easily cancel your flight and get a refund on Air Austral.
Air Austral have also prescribed a cancellation fee for both domestic and international flights. If you don’t know about the Air Austral flight cancellation fee for international flights, then go through the below instructions:
Air Austral cancellation fee of $100 to $500 is applicable if ticket cancellation requests made after the 24 hours as a risk-free cancellation. If you cancel your Air Austral flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a Air Austral cancellation fee. You can also make a cancellation request after canceling your flight ticket.
For further information about the Air Austral cancellation policy, you can contact Air Austral cancellation number +262 262 931 010 who are always competent to assist the passengers. You can also get the procedure to cancel your flight or to request a refund just by dialing the helpline number +262 262 931 010.
Sometimes plans change and you are forced to cancel a Air Austral flight that you had been looking forward to for months. If you’ve ever been in a position where you needed to cancel a Air Austral flight, you know the process can be both expensive and complicated.
If you happened to book your flight with Air Austral and need to cancel, you’re in the right place! You can find all the information you need to navigate the Air Austral cancellation policy and determine what policies apply to your situation.
How Do I Cancel My Flight on Air Austral?
If you have reserved a flight ticket with Air Austral, but due to some urgency, you need to cancel it. You can make Air Austral cancellations in two ways - Online or Telephone. You need your flight confirmation number ready to enter or provide to the aviation executive to begin the cancellation process. Once the Air Austral cancellations process finishes up, you will be informed about the refund options that you can opt for.
Method #1: Online Air Austral Cancellations
Step #1: Run any web browser on your computer. Visit the Air Austral homepage www.air-austral.com. Hit on the ‘Log In’ or ‘Sign In’ button at the top right corner of the web page. Enter your Air Austral login credentials. Hit on the yellow ‘Log In’ button.
- If you forget your Air Austral login credentials, hit on the ‘Need help logging in?’ link at the bottom right.
- If you are a frequent Air Austral flyer, you may try the tiny box saying ‘Remember Me?’ after you mention your Air Austral login credentials. That way, you don’t have to put stress on your brain to memorize your username and password.
Step #2: If you don’t have a Air Austral account, you can skip the logging in process. Visit the Air Austral cancellations web page. Enter the correct confirmation number, your name. Now, hit on the ‘Continue’ button. As per theAir Austral cancellation policy, you must enter the exact name of the person who originally booked the air ticket.
Step #3: Hit on the ‘Flight | Hotel | Car’ tab present at the top of the homepage. It will redirect you to many options and links. Hit on the ‘Manage Air Austral Reservations’ link www.air-austral.com, which is found in the ‘Flight’ header.
Step #4: Hit on the ‘Air Austral Cancel Reservation’ link. After that, click on the ‘Manage Reservations.’ You prompted a new page, which provides you with some different options. Hit on the ‘Air Austral Cancel Reservation’ button.
Step #5: 3 boxes will pop up on your desktop’s screen, asking for a confirmation number, first name, and last name. After that, hit on the ‘Continue’ button.
- You have to enter the original name that you used during Air Austral flight ticket reservations.
- If you don’t know your flight ticket confirmation number, check your booked ticket history in your Air Austral account.
- You can also find the air ticket confirmation number in your registered email that you mentioned while booking the flight ticket.
Step #6: Review your Air Austral flight details. If you booked a round trip, you have to cancel the entire trip. You are not permitted to withdraw just one segment of the journey. Unfortunately, if you reserved a one-way air ticket, then it’s not a problem.
Step #7: To check the refund status, visit ‘Travel Funds.’ It will assist you whether or not the ticket amount you paid is refundable. If it says ‘Refundable,’ you can then check the box next to ‘Request a refund.’ If it says ‘Non-refundable,’ you will not get any amount back.
Step #8: At the bottom of the Air Austral cancellation web page, you will see ‘Cancel My Reservation?’ option. Hit on the ‘Yes, Cancel’ button to cancel your Air Austral ticket reservation.
Method #2: Cancel Your Flight via A Call
Step #1: Dial Air Austral’ Reservations Department +262 262 931 010 toll- free number. If you have any specific query or question related to your flight ticket reservation’s fare, refunds, or Air Austral online air ticket cancellation, contact Air Austral via phone.
Step #2: Tell the aviation executive that you want to cancel your Air Austral tickets.
Step #3: Check your air ticket refund options.
Method #3: Cancel Your Flight Tickets at Airport
Step #1: First of all, you need to go to the airport where you have decided to board the flight.
Step #2: After that, you need to visit Air Austral ATO (Airport Ticket Office).
Step #3: You can talk face to face with the Air Austral executive and ask him or her to cancel your flight tickets. The refund will be credited back to the same debit card or credit card via which you had made the payment.