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AccesRail Cancellation Policy, Refund Policy and Flight Change


8375 rue Bougainville, Suite 100. Montreal, Quebec H4P 2G5, Canada, Des Moines, Des Moines, Iowa, 50613

1 514 904-2611


Founded - 1998

Key people -


AccesRail Cancellation and Refund Policy Information

AccesRail cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can happen for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the AccesRail flight.

If the AccesRail cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.

Before booking an AccesRail flight it is always a good idea to familiarize yourself with its cancellation policy which we are going to cover:

Passengers contact direct AccesRail Cancellation and refund department via dialing 1 514 904-2611.

AccesRail Cancellation Policy

  • Passengers who have purchased a AccesRail non-refundable ticket may request a refund of any applicable taxes and fees. But here the ticket price itself will not be refunded.
  • Passengers who have purchased a AccesRail refundable ticket can request a full refund of the ticket price plus applicable taxes and charges.
  • If a AccesRail flight is canceled or significantly delayed, AccesRail will usually offer passengers the option to change their flights or request a refund at no extra cost.
  • You can find out more about an AccesRail policies on its website or by contacting AccesRail customer service team at 1 514 904-2611.

Cancellations Policy for Refundable Tickets

If you have purchased a refundable ticket with AccesRail and need to cancel your flight, you may be able to request a full refund of the ticket price plus any applicable taxes and fees.

Bad weather or mechanical problems with the aircraft may require AccesRail not to provide a refund or alternative travel arrangements.

Cancellations Policy for Non-Refundable Tickets

If you have purchased a non-refundable ticket with AccesRail and need to cancel your flight, you may not be able to obtain a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

Cancellations Policy for Basic Economy Tickets

AccesRail's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you bought a Basic Economy ticket on AccesRail and you have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of any applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact AccesRail and submit a cancellation request.

AccesRail's 24-Hour Cancellation Policy

  • AccesRail's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of passengers, AccesRail Airlines has introduced a 24-hour cancellation policy.
  • In accordance with AccesRail 24-hour cancellation policy, passengers may cancel a flight booked on AccesRail within 24 hours of purchase. AccesRail will provide a full refund of the cost of your ticket.
  • If the booking was made one week or more prior to the departure date of your AccesRail flight. AccesRail reserves the right to change cancellations up to 24 hours at any time.

AccesRail's free cancellation policy within 24-Hour

Important Note:

    • When you book tickets from the United States, a 24-hour policy may apply. The AccesRail Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
    • This data is gathered from various sources cannot guarantee policy changes from AccesRail side. For you to contact AccesRail official phone number 1 514 904-2611 directly.

Cancellation Fees

AccesRail have also prescribed a cancellation fee for both domestic and international flights.

AccesRail cancellation fee of $100 to $500 is applicable if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your AccesRail flight within 24 hours from the scheduled departure of your flight, then a fee of $100 to $400 will be charged as a AccesRail cancellation fee. You can also make a cancellation request after canceling your flight ticket.

AccesRail Refund Policy

Below is the refund policy for AccesRail :

      1. Tickets purchased within 24 hours of departure and more than a week in advance are fully refundable under AccesRail's refund policy.
      2. Tickets purchased on AccesRail in Basic Economy are never refundable. There is only a 24-hour cancellation window.
      3. Depending on the region from where customers purchased the flight, different AccesRail cancellation refund rules will apply.
      4. Refunds on credit cards will be processed in 7 to 10 business days. Payments made through debit cards and other methods can take up to 20 business days.

Here Are the steps for getting AccesRail refund :

Now you can know how to get a refund on all the tickets. Below are the AccesRail refund policy steps:

      • Go to the official AccesRail website
      • Make sure you are signed in to your AccesRail account.
      • Look for refund options.
      • AccesRail Refund option should be selected.
      • Specify the information on your ticket.
      • Please upload any AccesRail flight supporting documents that you may have.
      • Confirm by pressing the button.

How Do I Cancel My Flight on AccesRail?

If you have reserved a flight ticket with AccesRail but due to some urgency, you need to cancel it. You can do a AccesRail cancellation in two ways - online or by telephone.

AccesRail refund and cancellation phone 1 514 904-2611.

Let's know all those steps:

Method #1: Canceling AccesRail Flight within 24 Hours

Gather your AccesRail flight details:

AccesRail Flight within 24 Hours

Collect your flight itinerary, personal information, and flight confirmation number.

Go To AccesRail Cancellation page:

AccesRail Cancellation page

Find your AccesRail trip by entering your personal, flight, and credit card details and clicking “Find My Trip”.

Click the cancel button:

Click the cancel button

Now click on the Cancel button to cancel your e-ticket.

Make a Call With AccesRail:

Make a Call With AccesRail

Dial 1 514 904-2611 and cancel AccesRail ticket over the phone

Send AccesRail an email:

AccesRail an email

You can request a full refund through email. Send an AccesRail e-mail to Refunds.

Method #2: Changing AccesRail Flight

Visit the AccesRail website:

AccesRail website

Go to then click on the My Trips option.

Input your flight details:

flight details

Type in your first and last name and AccesRail flight confirmation number.

Change the dates and details:

Change the dates and details

Enter the AccesRail new flight details carefully.

Click the new flight:

AccesRail new flight details

Click on the AccesRail new flight, and the website will automatically calculate the new cost for your flight

Pay for the new flight:

AccesRail new flight

Input your credit card details to pay for the new tickets.

Good to go now you have new change tickets


AccesRail Cancellation and Reimbursement FAQ's

☞ What happens if I cancel my AccesRail flight?

That depends completely on what fare type you have booked and whether or not you’ve booked a refundable AccesRail ticket.

If you’ve purchased a basic economy AccesRail ticket, you are not permitted to cancel the ticket for a refund after the 24-hour grace period from when your ticket was booked.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United states. 

If you have a non-refundable AccesRail ticket you will be required to pay a few bucks domestic tickets and international ticket fees range from $200 to $500 (depending on the length of the flight. Afterward, you will receive the remainder of your fare, minus the fee, in the form of an e-Credit for use on a future AccesRail flight.

If you have a AccesRail refundable or flex ticket you can cancel anytime before the departure of your flight and you will be reimbursed on your original method of payment.

☞ Can I cancel a AccesRail flight within 24 hours?

Yes, all customers will have 24 hours from the time of their original booking to cancel their AccesRail reservation without being charged a AccesRail cancellation fee, regardless of fare selected.

Note: The 24-hour grace period as per The Airlines Reporting Corporation (ARC). When you book tickets from the United States. 


☞ What happens if you cancel a AccesRail non-refundable flight?

To cancel a AccesRail non-refundable ticket you will be required to pay between $200-$500 depending on the length of the flight, location, and type of fare. The remaining fare will be given to you as an e-Credit for future use on a AccesRail flight.

☞ Can I get AccesRail compensation for a 2 hour flight delay?

You're legally entitled to get compensation if the delay is the AccesRail responsibility and either: the replacement flight delays your arrival by 2 or more hours. your AccesRail flight was canceled less than 14 days before departure.

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