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Atlantic Airways FAQ's
1. Is online check in facility at Atlantic Airways available?
Yes. You can go for online checking facility and that can be done one day before the departure.
Also you visit official website of Atlantic Airways - https://www.atlanticairways.com/en/travel-info/check-in
2. What facilities will I get if I am travelling with a kid in Atlantic Airways?
You can carry some special food items with you and you can also get strollers on request.
3. Can I be denied boarding if my name or title on the booking does not match the details on my photo identity card?
Yes. There will not be permission given to the passengers in this case. The details on the tickets and the IDS should be same. If there is any difference, then the boarding passes will not be given.
4. What is required to enter the airport terminal and check-in at the counter of Atlantic Airways?
There is a need to show the valid tickets to enter the airport terminal. The passport will also be checked. The visa is necessary in case of an international Atlantic Airways flight and the luggage will be checked at the counter.
5. What is allowed in cabin baggage Atlantic Airways?
The passengers can carry with them maximum 8 Kg of weight and the handbag should fit under the seat. The dimensions should not be more than 50 x 40 x 25cm (19 x 15 x 9in). The passengers flying with lowest fares can take up to 20 Kgs of checked in luggage for free. Anything extra will be charged extra. You may find updated policy here - https://www.atlanticairways.com/en/travel-info/luggage website.
6. Can we carry food and alcohol is allowed in Atlantic Airways?
Yes. The passengers can carry their own food at the flight provided it is not licking and packed well. The passengers are not allowed to get water or any liquid items. They ill be served water and a few beverages on board.
7. How can I pre book extra baggage and its charges at Atlantic Airways?
Whatever extra baggage can be pre booked one. If not online then the passengers can also get the payment done at the airport.
8. How can I get discounted coupons Atlantic Airways?
If the passenger needs to get some coupons, then they need to check the same with the airlines portal. All details will be given there in.
9. Does Atlantic Airlines have WIFI?
Yes. There will be WIFI facility provided for the passengers on some selected flights. The passengers can enjoy internet on their flight and the password will be given after entering the aircraft.
10. Does Atlantic Airlines provide food? veg /non veg. And can I carry my own snack onboard to eat?
The airlines provide good menu onboard and if there are any special meals needed then they need to be intimated in advance to the crew. If the passengers wish to carry their food in flight, then they can do so but the food needs to be packed well. Water will be served to all the passengers on board.
11. How I can make reservation with direct Atlantic Airways?
There is facility to direct book the Atlantic Airways flight tickets and the passengers can see the website of the airlines for the reference. There will be details of the flight timetable, routes and everything. The passengers can book their tickets online subject to availability.
12. How can do date change in Atlantic Airways flight?
The passengers will need to be careful while making the tickets booking. Once the ticket is generated there will not be any changes made. If the changes are to be made, then the request must be made to the airlines authorities. The date change can be made only of the flights are available at that time as well as date.
13. What is direct phone number of Atlantic Airways customer care?
The +298 34 10 00 is the direct number on which the passengers can contact for any queries or requests. This number is available all twenty four hours also you find contact support page here - https://www.atlanticairways.com/en/about-us/contact here is full detail.
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CUSTOMER SERVICE |
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Tel: |
(+298) 34 10 00 |
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Opening hours: |
Monday - Friday |
07:00 - 17:00 (GMT) |
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Saturday |
10:30 - 17:00 (GMT) |
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Sunday |
07:00 - 17:00 (GMT) |
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Do you need help booking a ticket, changing a ticket or other travel related questions? |
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Do you have lost/damaged baggage, forgot something onboard on of our flights etc.? |
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Have any comments, ideas or complaints? We'd like to hear from you! |
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USEFUL LINKS |
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Tel: |
(+298) 34 10 00 |
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Opening hours: |
Monday - Friday |
08:00 - 16:00 |
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E-mail: |
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Tel: |
(+298) 34 10 00 |
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Opening hours: |
Monday - Friday |
08:00 - 16:00 |
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E-mail: |
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14. What onboard services will this Atlantic Airways offer?
The Atlantic Airways have many onboard services like food, beverages, recliners and many more. The physically handicapped people will be given wheelchair and there will be stroller facility for the kids. The facilities will be given as per the request made to the airlines authorities.
15. Will this airlines have air conditioned buses to take people to the aircraft in Atlantic Airways?
Yes. There will be air conditioned relaxing buses that will pick the passengers up to reach the aircraft. These will be comfortable as well as spacious.
16. Can I interline my Atlantic flight with other domestic and/or international airlines?
No. there is no such partnership of this airlines with other airlines and no connecting flights can be allotted.
17. How to book tickets for Atlantic Airways?
The passengers can book their tickets through the official website of the Atlantic Airways. The passengers are required to enter the right detail about themselves. The print out the tickets must be produced at the airport terminal.